Privacy

TLDR:

  • We do not sell or share your data with anyone.
  • We do not log your IP address.
  • We respect your privacy and will never store or track what you watch or the source of your content.
  • The only data collected is used soley to find errors and improve our sites and apps. If you disagree with this form of data collection, please do not install any of the apps as it is not possible to turn this off by individual user.
  • Reminder: As we have no knowledge of what the Alibi Video Player apps are accessing, the end-user must ensure that they are not using this product to access or watch illegal content. Using these apps in no way obfuscates your streaming usage and as such your ISP may be able to determine illegal activity.

Privacy Policy


This is the Privacy Policy for the website hosted at https://alibi.video/ (“our site”), and for digital services and products such as apps, (“our services”), and for other Alibi Video Player activities at which you may provide your personal data, such as sponsored events or trade shows. Our site and our services are operated by Alibi Group Limited, (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.

This policy (together with our terms of service and any other documents referred to in it) sets out:

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By engaging with our site and services, you acknowledge you have read and understood this privacy policy. To the extent applicable privacy law includes the European Economic Area General Data Protection Regulation, (the “GDPR”) with respect to personal data collected by us, the data controller for purposes of GDPR is: Alibi Group Limited, 2301, Bayfield Building, 99 Hennessy Road, Wanchai, Hong Kong

Our site and services may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.





Information we collect

We will collect and process the following personal data from you:

  • Information you give us, which may consist of:

  • Information about you that you give us by filling in forms on our site or services, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site or services, subscribe to our service, search for a product, in discussion boards or other social media functions on or via our site or services, enter a competition, promotion or survey, submit a query, providing information at trade shows or sponsored events and when you report a problem with our site or services;

  • Your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, login and password details; and

  • Employment details if you send us a CV, resumé or other details of your employment history in connection with an advertised job vacancy or a general inquiry regarding employment opportunities with us.

  • Technical information, which may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, operating system and platform;

  • Information about your visit, which may include the full Uniform Resource Locators (URL), clickstream to, through and from our services (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number or social media handle used to connect with our customer service team.

  • IP Location data, where IP addresses are collected and location is inferred based on IP location.

  • Information collected from other platform activities.

If you use installed use our online services, the following information may be received and processed by us:

  • technical information related to your mobile device or computer, such as: device type, operating system,
  • “End User Transaction Information”: This refers to transaction information related to an end user’s activities with respect to your app or other digital product, and may include:
  • Last seen time that the end user used your app or digital product;
  • Apple receipt file; and
  • Google purchase token,
  • Additional attribution or metadata associated with an end user.




Cookies and other tracking technologies

Our site uses cookies and/or other similar technologies such as device-IDs, in-app codes, pixel tags or web beacons to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalized content. Our site uses cookies and similar technologies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and use our service and also allows us to improve our site. Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. However, you may not be able to take full advantage of our website if you do so. A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you close your browser. Others are used to remember you when you return to the site and will last for longer. We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.





How we use your information

Information we collect:
  • We will use this information in our legitimate interests, where we have considered these are not overridden by your rights:
  • To administer our site and services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To keep our site and services safe and secure.
  • For measuring or understanding the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • To improve our site and services to ensure that content is presented in the most effective manner for you and for your devices.
  • To allow you to participate in interactive features of our site and services, when you choose to do so.
  • To deliver and improve our products and services and your overall user experience.
Information we receive from other sources:
  • We may combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).




Our promotional updates and communications

Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email about our products and services. You can object to further marketing at any time by checking and updating your contact details within your account, or selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by submitting your email address here.





Lawful Bases

We will only collect and process personal data where we have lawful bases. Lawful bases include consent(where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to operate the site or deliver any products or services you have requested) and “legitimate interests”. We rely on our legitimate interests as our lawful basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the lawful bases of how we process your personal information, contact us at [email protected] .





Who we share your information with

We may share your information with:

We do not share/sell your information with/to anyone.





Public forums

The site may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and avoid posting any personal information.





Child safety

Our site and services are intended for use only by persons who are at least 16 years of age. By using our site and services, you confirm to us that you meet this requirement. If you are under the age of 16, you confirm you have received permission from your parent or guardian before using our site and services or sending us personal information.





Payment processing

Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Payments made on the site and services are made through our payment gateway provider. You will be providing credit or debit card information directly to the operator which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply is not within our control and is subject to the operator’s own privacy policy and terms and conditions.





How we protect your information

Security is one of our biggest priorities at Alibi Video. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

  • All application data is secured in transit using TLS.
  • Any payment transactions will be encrypted using SSL.




How long we keep your information

We retain personal data during any period in which you have expressed an interest in our products and services, for as long as you have an account with us in order to meet our contractual obligations to you, and for six years after that to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.





EU Citizen Rights Under GDPR

You have the right under certain circumstances:
  • to be provided with a copy of your personal data held by us.
  • to request the rectification or erasure of your personal data held by us.
  • to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example). to object to the further processing of your personal data, including the right to object to marketing.
  • to request that your provided personal data be moved to a third party.
  • You may opt out at any time from allowing further access by us to your location data by emailing [email protected] .
  • Your right to withdraw consent:
  • Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by going here.

You can also exercise the rights listed above at any time by contacting us at [email protected] . We will respond to your requests within a reasonable timeframe. Please note these rights may be limited in certain circumstances as provided by applicable law.

We would appreciate the opportunity to directly address any GDPR issues you may have. Please contact us at [email protected] . You do, however, have the right to approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html for data protection authorities in the EU).





Changes to this policy

Any changes we make to our privacy policy in future will be posted on this page.





Contact Us

Questions, comments and requests regarding this privacy policy should be sent to: [email protected] .

Alibi Group Limited built the Alibi Video Player app [APP] as a Freemium app. This APP is provided by Alibi Group Limited and is intended for use as is.

This page is used to inform you of our policies with the collection, use, and disclosure of Personal Information if you choose to use this APP.

By using this APP you agree to the collection and use of information in relation to this policy. The Personal Information that is collected is used for maintaining and improving this APP. Your information is not shared with any third-parties except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meaning as in our Terms and Conditions, which are accessible on the APP and at alibi.video/help/termsandconditions unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using this APP, certain personally identifiable information maybe required. Any information requested will be retained by us and used only as described in this privacy policy.

This APP uses third-party services that may collect information used to identify you. These third-party providers are listed below, with links to their respective privacy policies:

  • Google Play Services
  • Sentry
  • Mixpanel
  • RevenueCat

Log Data

If while using the app an error is encountered, information will be collected from the Log Data via third-party providers. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when the error occurred, the time and date, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate this APP
  • To provide a service on our behalf;
  • To perform services related to this APP; or
  • To assist in analysing how this APP is used,

Although third-parties might have access to user’s Personal Information for the reasons outlined above, they are obliged to not disclose or use the information for any other purposes.